How Can We Help You?

Find answers in our documentation, browse FAQs, or contact our support team directly.

FAQs

Find quick answers to common questions about installation, features, and licensing.

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Documentation

Step-by-step guides and tutorials for all PDF Fusion features and capabilities.

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Frequently Asked Questions

Quick answers to common questions about PDF Fusion

Installation & Setup

How do I install PDF Fusion?

1. Download the installer from our Download page
2. Run the installer file (PDF-Fusion-Setup.exe for Windows, PDF-Fusion.dmg for Mac)
3. Follow the on-screen instructions
4. Launch PDF Fusion and start your 7-day free trial

What are the system requirements?

Windows: Windows 10 or 11 (64-bit), 4GB RAM minimum (8GB recommended), 500MB free disk space, .NET Framework 4.8 or later.
macOS: macOS 10.15 (Catalina) or later, 4GB RAM minimum, 500MB free disk space.

How do I change the language?

Go to Settings > Language and select from 20+ available languages. The change takes effect immediately.

Licensing & Payment

How does the 7-day free trial work?

The trial gives you full access to all features for 7 days. No credit card is required. After 7 days, you can purchase a lifetime license to continue using the software. Your trial starts from the moment you first launch the application.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All payments are processed securely through our partners (Gumroad/Paddle).

Can I get a refund?

Yes! We offer a 30-day money-back guarantee. If you're not satisfied with PDF Fusion for any reason, contact our support team within 30 days of purchase for a full refund, no questions asked.

Features & Usage

Does PDF Fusion work offline?

Yes, 100% offline! PDF Fusion is a desktop application that processes all files locally on your computer. Your documents never leave your machine, ensuring maximum privacy and security.

How many files can I process at once?

PDF Fusion has no hard limits on batch processing. You can process hundreds or even thousands of files simultaneously, limited only by your computer's memory and processing power.

Can I convert scanned PDFs to Word?

Yes, PDF Fusion includes OCR (Optical Character Recognition) technology that can convert scanned PDFs into editable Word documents. The accuracy depends on the scan quality, but it's highly effective for most documents.

Support Resources

Additional resources to help you get the most out of PDF Fusion

Tutorials & Guides

Learn how to use PDF Fusion effectively with our step-by-step tutorials.

Downloads

Get the latest version of PDF Fusion and related resources.

Community

Connect with other PDF Fusion users and share tips.

Contact Our Support Team

Can't find what you're looking for? We're here to help.

You can attach screenshots or problematic PDF files (max 10MB total)

We typically respond within 24 hours on business days.

Other Ways to Reach Us

Email

2338125197@qq.com

Live Chat

Available 9AM-5PM EST

Twitter

@PDFFusionSupport